{"id":2925,"date":"2023-07-29T17:27:44","date_gmt":"2023-07-30T01:27:44","guid":{"rendered":"https:\/\/charter.cityofilagan.com\/?p=2925"},"modified":"2025-11-27T20:27:17","modified_gmt":"2025-11-28T04:27:17","slug":"it-repair-and-maintenance-request","status":"publish","type":"post","link":"https:\/\/charter.cityofilagan.com\/index.php\/2023\/07\/29\/it-repair-and-maintenance-request\/","title":{"rendered":"IT REPAIR AND MAINTENANCE REQUEST"},"content":{"rendered":"\n

Description of the Service: Request assistance from an IT team to fix a problem with a computer or other IT equipment. The IT team will use the information in the request to troubleshoot the problem and determine the best course of action. If the problem can be fixed remotely, the IT team will do so. If the problem requires on-site assistance, the IT team will schedule a time to visit the location of the computer or equipment.<\/strong><\/p>\n\n\n\n

<\/td><\/tr>
Office or Divisions:<\/strong><\/td>City Information and Communications Technology Office<\/td><\/tr>
Classification:<\/strong><\/td>Simple<\/td><\/tr>
Type of Transactions:<\/strong><\/td>G2G – Government to Government<\/td><\/tr>
Who may avail:<\/strong><\/td>City Offices of LGU Ilagan<\/td><\/tr>
 <\/strong> CHEKCLIST OF REQUIREMENT\/S<\/strong><\/td> <\/strong> WHERE TO SECURE<\/strong><\/td><\/tr>
  Request Letter for IT Repair Materials Needed as per Assessment    <\/td>  Requesting DepartmentLocal Market      <\/td><\/tr>
 <\/strong> CLIENT STEPS<\/strong>  <\/strong>  <\/strong><\/td> <\/strong> AGENCY ACTION<\/strong><\/td> <\/strong> FEES TO BE PAID<\/strong><\/td> <\/strong> PROCESSING TIME<\/strong><\/td> <\/strong> PERSON RESPONSIBLE<\/strong><\/td><\/tr>
  Submit requirements to the office of the City Information and Communications Technology Officer  





Purchase of requirements needed for repair
     

Sign the Service Report Form


 



<\/td>		 Preliminary Assessment, Diagnose and estimate materials needed  


Approval of request        





Repair IT Equipment          




Keep the service report form, this served as a basis of work accomplishment.



       


<\/td>		  No fees to be collected    <\/td>5 minutes                





       



2 hours  




3 minutes

         





<\/td>		\u00a0 Marius Benneth H. Madamba AA IV\u00a0


Noel C. Ramiro City ICT Officer \u00a0 \u00a0 \u00a0 \u00a0


Marius Benneth H. Madamba AA IV



Marius Benneth H. Madamba AA IV \u00a0
<\/td><\/tr>
 <\/strong> TOTAL:<\/strong><\/td> <\/strong><\/td> <\/strong> 2 hrs \/ 8 mins<\/strong><\/td> <\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"

Description of the Service: Request assistance from an IT team to fix a problem with a computer or other IT equipment. The IT team will use the information in the request to troubleshoot the problem and determine the best course of action. If the problem can be fixed remotely, the IT team will do so. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[42,1,43],"tags":[],"yoast_head":"\nIT REPAIR AND MAINTENANCE REQUEST - ILAGAN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/charter.cityofilagan.com\/index.php\/2023\/07\/29\/it-repair-and-maintenance-request\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT REPAIR AND MAINTENANCE REQUEST - ILAGAN\" \/>\n<meta property=\"og:description\" content=\"Description of the Service: Request assistance from an IT team to fix a problem with a computer or other IT equipment. The IT team will use the information in the request to troubleshoot the problem and determine the best course of action. 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