One of the basic services provided by the City Government includes the provision of medical/hospital and laboratory/diagnostic assistance to indigent citizens who cannot afford to acquire medical services and/or pay their hospital bills. The office also provides livelihood assistance to indigent citizens (solo parents, households living below the poverty threshold) to augment their means of living through the City Agriculture or City Cooperative Office. Those who would like to avail of such services must undergo a Social Case Study from the CSWDO before the grant of assistance.