AGENCY PROFILE
I. Mandate: The City Government of Ilagan, pursuant to its mandate under the Local Government Code of 1991 and Republic Act 10169 shall maintain a functional local government organization working towards an efficient and effective delivery of services and provide accessible, fast and dependable local governance.
II. Vision: “City of Ilagan, The Corn Capital of the Philippines, with empowered citizenry and committed leadership advancing towards a liveable city.”
III. Mission: To operate and sustain an autonomous Local Government with responsive and accountable public servants, self-reliant, capable of planning and execution of fiscal and administrative development, at the forefront in the realization of the vision of development-thus contribute to the attainment of national goals.
IV. Service Pledge: We, the officials and employees of the City Government of Ilagan, swear to deliver efficient services immediately to the people and act with zeal towards the attainment of the City Vision of development. This virtual citizen's charter is available online; hence, signatures are not presented here for security reasons.
| How to send a feedback |
Post your comment or feedback found below the services you had just read. or Contact Info: (078) 624-0242 or Email us: lguilagan@yahoo.com |
| How feedback are processed | Everyday after office hours, the Public Assistance & Complaints Desk Officer of the day read comments/feedbacks submitted. Feedback requiring answers are forwarded to the relevant to answer within three days of the receipt of the feedback. The answer of the office is then relayed to the citizen. For inquiries & follow-ups, clients may contact the following telephone numbers: (078) 624-0242 |
| How to file a complaint | Post your complaints in the post comment section found in every service page. Complainants can also be filed via telephone. Make sure to provide the following information: Name of person being complained; Incident; Evidence; Or E-mail us: lguilagan@yahoo.com For inquiries and follow-ups, clients may contact the following telephone number: (078) 624-0242 |
| How complaints are processed | The PACD Officer of the day read the posted complaints on a daily basis and evaluates each complaints. Upon evaluation, the PACD Officer shall start the investigation and forward the complaint to the office concerned for their explanation; The PACD Officer will create a report after the investigation and shall submit it to the Head of Agency for appropriate action; The PACD Officer will give the feedback to the client; For inquiries and follow-up, clients may contact the following telephone numbers: (078) 624-0242 |
| Contact Information of the City Government of Ilagan | City Mayor’s Office : (078) 624-1674 City Administrator’s Office : (078) 624-2233 CHRMO : (078) 624-0242. |
Send feedback on government services, whether positive or negative, through the following official channels:
ARTA HOTLINE
- 1-ARTA (1-2782)
- 8888
- complaints@arta.gov.ph
- https://arta.gov.ph
PRESIDENTIAL COMPLAINT CENTER
- +63(2)-8736-8645
- +63(2)-8736-8603
- +63(2)-8736-8629
- +63(2)-8736-8621
- pcc@malacanang.gov.ph
- via facsimile thru Telefax no. +63(2)-8736-8621
- Bahay Ungnayan, J.P. Laurel Street, Malacañang, Manila
CSC CONTACT CENTER NG BAYAN
- 0908 881 6565
- email.contactcenterngbayan.gov.ph
- https://contactcenterngbayan.gov.ph/
- https://facebook.com/civilservicegovph/
- 1-6565 (via PLDT and Smart)
2023
2019
- City Accountant's Office
- City Administrator's Office
- City Agriculturist Office
- City Architect's Office
- City Assessor's Office
- City Budget Office
- City Business Permit & Licensing Office
- City Civil Registrar's Office
- City Cooperatives Office
- City Disaster Risk Reduction & Management Office
- City Engineer's Office
- City Environment & Natural Resources Office
- City General Services Office
- City Health Office 1
- City Health Office 2
- City Human Resources Management Office
- City Information & Communication Technology Office
- City Information & Community Relations Office
- City Legal Office
- City Mayor's Office
- City of Ilagan Medical Center
- City Planning & Development Office
- City Population Office
- City Public Employment Services Office
- City Public Order & Safety Management Office
- City Social Welfare & Development Office
- City Tourism Office
- City Treasurer's Office
- City Veterinarian's Office
- Local Economic Development & Investment Promotion Office
- Person with Disability Affairs Office
- San Antonio City of Ilagan Hospital
- Sangguniang Panlungsod Office
CITY OFFICE SERVICES CHART
No Data Found